Mortgage Accounts & Arrears Administrator

Progressive Building Society · Belfast, Northern Ireland, United Kingdom

Location
Belfast
Job Type
Full time
Posted
July 08, 2026

Job Description

Who are We

Working for Progressive offers you the opportunity to be part of a leading home-grown organisation with a proud reputation for customer service excellence. With our personal and caring approach, we have been helping generations of local people to save and become homeowners. Supported by a strong high street presence and ambitious growth plans, our vision is to be the savings and mortgage provider of choice in Northern Ireland.

What you will be doing

This is an excellent opportunity to join our Mortgage Accounts & Arrears Team in a varied and rewarding role. You will carry out a range of customer support duties, primarily within our Collections/Arrears team, helping customers manage their monthly payments, dealing with queries about mortgage accounts, setting up and maintaining mortgage products, and offering practical solutions for customers facing financial pressure.

The successfu...

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