Location
dubai
Job Type
Full-time
Posted
June 07, 2026
Job Description
Set within the business and lifestyle heart of Dubai—purposefully situated in the business and enterprise zone of Sheikh Zayed Road—the Carlton Downtown Hotel is your 4-star resort of choice. Located within the city's innovative architecture and moments away from key landmarks such as the Dubai World Trade Center, Dubai International Financial Center, Dubai Mall, Burj Khalifa, and the Dubai Canal, the Carlton Downtown Hotel keeps you close to the vibrant heart of the city's attractions.
Job Descriptions
As an Appointment Agent, you will work under the general supervision of the Supervisor, following established policies and procedures to oversee all reservation activities.
- Schedule and enter room reservation requests using the Opera (Hotel Management System)
- Respond promptly to telephone and email inquiries
- Update reservations to ensure smooth check-in and check-out processes
- Maximize revenue by upselling guest...