Mobile Service Solutions Specialist

Job Description

MSX International is seeking dynamic individuals to join our team. As an Operations Specialist/Launch Trainer, you’ll play a crucial role in the professional delivery, installation, and sustainment of the Ford/MSX International Mobile Service Program. Our goal is to improve dealership performance and drive sustained growth.

What Your Day-to-Day Responsibilities Include:

• Be the subject matter expert and primary contact for all things related to Mobile Service for your assigned dealers.
• Understand how Mobile Service vehicle’s function and train technicians on their features.
• Facilitate kick‑off and strategic planning sessions with dealers to create business plans for success.
• Ensure dealers are ready to launch vans promptly upon arrival.
• Conduct launch events, aligning on business goals and training Mobile Service Technicians.
• Plan and execute tailored onsite sustainment meetings focus...