Location
Faridabad
Job Type
Full-time
Posted
June 26, 2026
Job Description
Job Summary:
The
M365 L2 Engineer
is a mid-level role within the IT Operations team, responsible for supporting and maintaining the Microsoft 365 (M365) environment. The role focuses on providing technical support, issue resolution, and assisting in administration activities to ensure smooth functioning of M365 services such as Exchange Online, SharePoint, Teams, and OneDrive.
Key Responsibilites:
M365 Administration Support
Assist in configuration and administration of M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
Perform user management (user creation, license assignment, mailbox management, access controls).
Incident & Request Management
Handle L2-level incidents and service requests related to M365.
Troubleshoot and resolve
moderate complexity issues
(mail flow, Teams access, SharePoint permissions, etc.).
Escalate complex issues to L3 team when required.
Mon...
The
M365 L2 Engineer
is a mid-level role within the IT Operations team, responsible for supporting and maintaining the Microsoft 365 (M365) environment. The role focuses on providing technical support, issue resolution, and assisting in administration activities to ensure smooth functioning of M365 services such as Exchange Online, SharePoint, Teams, and OneDrive.
Key Responsibilites:
M365 Administration Support
Assist in configuration and administration of M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
Perform user management (user creation, license assignment, mailbox management, access controls).
Incident & Request Management
Handle L2-level incidents and service requests related to M365.
Troubleshoot and resolve
moderate complexity issues
(mail flow, Teams access, SharePoint permissions, etc.).
Escalate complex issues to L3 team when required.
Mon...