Location
Kuala Lumpur
Job Type
Full-time
Posted
July 06, 2026
Job Description
**Additional Information**
**Job Number** 26079149
**Job Category** Rooms & Guest Services Operations
**Location** 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100
VIEW ON MAP (https://www.google.com/maps?q=183%20Jalan%20Bukit%20Bintang%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2055100)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and...
**Job Number** 26079149
**Job Category** Rooms & Guest Services Operations
**Location** 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100
VIEW ON MAP (https://www.google.com/maps?q=183%20Jalan%20Bukit%20Bintang%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2055100)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and...