Member Services Team Lead — Elevate Customer Experience

Outsourced Quality Assured Services Inc is seeking an experienced Team Lead, Member Services to oversee the outsourced support team during off-hours. You will lead, coach, and support the team to consistently deliver exceptional member experiences over phone and email channels.

The successful candidate will have at least 3 years of customer service experience and 2 years in a leadership role, ensuring high performance and satisfaction. Office-based role in Quezon City.