Location
singapore
Job Type
Full-time
Posted
June 30, 2026
Job Description
About the Role
As the operational lead for the reception function, you will oversee the day‑to‑day running of the reception desk, manage and support the reception team, maintain high service standards across member‑facing areas, as well as oversee the Club’s boutique 7‑room hotel operation. You will be a visible and approachable presence within the Club, ensuring members and guests consistently receive warm, efficient and personalized service. Embedded within the front desk team, this role works closely alongside colleagues while providing leadership in areas of training, service standards and operational compliance.
Key Responsibilities 1. Reception Operations & Member Services- Lead and support the daily operations of the reception desk, including member and guest check‑in, inquiries, telephone and email correspondence, and access management.
- Deliver a warm, professional and efficient member experience while handling feedback, complai...