Home / job / Member Services Director - Vendor Services

Member Services Director - Vendor Services

Info-Tech Research Group · Toronto, Ontario, Canada

Location
Toronto
Job Type
Full Time
Posted
July 09, 2026

Job Description

What will you do?
As an Account Manager, you will manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling.
Major Responsibilities


  • Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling and eventually leading calls.

  • Own all account management conversations with secondary account stakeholders.

  • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.

  • Manage and respond to inbound requests from members.

  • Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.

  • Complete scheduled and ad hoc ...

    • Ready to Apply?

    Submit your application for Member Services Director - Vendor Services at Info-Tech Research Group

    Apply Now