Location
swan lake
Job Type
Full-time
Posted
June 27, 2026
Job Description
Deliver exceptional member service at Assiniboine Credit Union in Swan Lake and Pilot Mound. This full-time, on-site role involves assisting members with transactions and digital banking solutions.
As a Member Service Representative (MSR) at ACU, you will connect with members, helping them navigate their unique financial needs and providing solutions that align with their goals. You'll be the first point of contact, playing a vital role in enhancing member satisfaction and retention through effective communication and personalized service.
Key Responsibilities:
• Assist with member transactions, including deposits and withdrawals
• Engage members to identify their banking needs
• Promote and educate on digital banking solutions
• Support lobby management and welcome members
• Resolve complaints aiming for first contact resolution
Requirements:
• Minimum grade twelve diploma required
• 2-3 years of related customer service experience
• Strong communicati...
As a Member Service Representative (MSR) at ACU, you will connect with members, helping them navigate their unique financial needs and providing solutions that align with their goals. You'll be the first point of contact, playing a vital role in enhancing member satisfaction and retention through effective communication and personalized service.
Key Responsibilities:
• Assist with member transactions, including deposits and withdrawals
• Engage members to identify their banking needs
• Promote and educate on digital banking solutions
• Support lobby management and welcome members
• Resolve complaints aiming for first contact resolution
Requirements:
• Minimum grade twelve diploma required
• 2-3 years of related customer service experience
• Strong communicati...
Ready to Apply?
Submit your application for Member Service Representative ACU at Assiniboine Credit Union Limited
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