Member Experience Representative at FirstOntario

Be a part of FirstOntario's commitment to exceptional member service as a Member Experience Representative. Drive financial solutions and elevate member satisfaction at our branches.
As a Member Experience Representative, you will deliver outstanding service to enhance members' financial wellness. This role demands proactive business development while ensuring adherence to FirstOntario's member experience standards. You will identify financial opportunities, provide accurate advice, and achieve ambitious goals set by branch leadership, all while supporting your team.
Key Responsibilities:
• Identify member opportunities for financial services
• Execute proactive business development initiatives
• Provide timely and accurate transactional service
• Support diverse branches and their operational needs
• Maintain positive member interactions and satisfaction
Requirements:
• Grade 12 or equivalent educational background
• 3 years of credit union or banking exp...