Member Experience Leader in Toronto

Join Envoyage Canada as the Member Experience Leader in Toronto, ON, focusing on enhancing member satisfaction and operational success. This key leadership role blends strategy and support to create impactful experiences.
In this position, you will lead the onboarding process while ensuring ongoing engagement with members. Your strategic insights will facilitate partnerships across teams to optimize member interaction and operational processes. Leveraging your travel management expertise, you'll be instrumental in refining member support and satisfaction.
Key Responsibilities:
• Optimize operational processes and member support
• Lead onboarding processes for new and current members
• Collaborate with teams to boost member engagement
• Implement strategies for network events and engagement
• Develop effective communication strategies for the network
Requirements:
• Minimum 3 years in a travel management role
• 5+ years of experience in the travel industry<...