Medical Support Assistant (Advanced)

Summary The Wilkes Barre VA Medical Center is recruiting for a Medical Support Assistant (Advanced ). This incumbent of this position serves as an integral support for the Cardiology Department. Important interfaces and collaborations also occur with larger health care system providers including VA and non-VA specialists, hospitals, diagnostic and treating facilities, and community based programs. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties of a Medical Support Assistant (Advanced) include, but are not limited to: Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Enters Veterans seeking emergent/urgent care, scheduling appointments accurately. Promotes Veterans registration for and utilization of MyHealthyVet (MHV). Utilizes call lists and telephones Veterans to pre-register them before their sche...