Medical Receptionist, Specialist, Pretoria – REF# IMR039-MR

Overview A specialist Orthopaedic practice in Pretoria is seeking to recruit an experienced Medical Receptionist. The successful candidate will be organised, professional, and patient-focused, with the ability to provide exceptional administrative support and ensure a seamless patient experience within a busy specialist practice. Roles and Responsibilities Welcome patients in a professional and friendly manner Manage the reception area and ensure it remains neat and organised Answer and respond to phone calls, emails, and patient enquiries professionally Manage appointment scheduling and diary coordination Prepare and maintain patient records and documentation Capture patient information accurately on the practice management system Email scripts, sick notes, and other patient documentation as required Coordinate and manage theatre lists and surgical bookings Liaise with the outsourced billing bureau regarding account and billing-related matters Assist with billing, invoicing, and colle...