Medical Receptionist - Sandton

Our client is looking for a Front Office Administrator to join their specialist practice in Sandton.

Reception

• Answering all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by the relevant person.
• Maintain the issue logbook for all messages and matters that arise on a daily basis.
• Assist with phone, email or SMS patients with feedback from doctor regarding messages left.
• Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients.
• Assist with preparing all files for following day’s appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Assist with checking that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accur...