Medical Receptionist - Panorama

Job Description

Our client is looking for a Front Office Administrator to assist in establishing a private practice in Panorama.

Reception

Answering of all calls in a professional, courteous and efficient manner.

Take messages and ensure they are actioned by relevant person.

Maintain the issue logbook for all messages and matters that arise on a daily basis. Assist with phone, email or sms patients with feedback from doctor regarding messages left.

Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients.

Assist with preparing all files for following day’s appointments.

Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.

Assist with checking that all patient details on file are still up to date and obtain new details if relevant.

Open accounts and capture all relevant informatio...