Medical Receptionist, Mayfair, Johannesburg – REF# IMR035-MR

A specialist Nephrology practice in Mayfair, Johannesburg is seeking to recruit an experienced Medical Receptionist. The successful candidate will be professional, organised, and patient-focused, with the ability to provide excellent administrative support while ensuring the smooth and efficient operation of the practice.
Duties and Responsibilities:
Answer all incoming calls in a professional, courteous, and efficient manner
Take messages and ensure they are communicated to the relevant person
Manage the doctor's diary, appointment scheduling, and patient bookings
Welcome patients and visitors in a friendly and professional manner
Create and maintain accurate patient records and files
Update patient demographic and medical information on the practice system
Assist with obtaining referral letters, laboratory results, radiology reports, and other medical correspondence
Arrange hospital admissions and coordinate patient procedures where required
Pr...