Medical Receptionist (Contract)

Overview

A well-established orthopaedic surgical practice is seeking a professional and experienced Medical Receptionist for a maternity cover contract . The successful candidate will play a key role in ensuring smooth front-office operations while delivering exceptional patient care.

Key Responsibilities

• Welcome and assist patients courteously, both in person and telephonically

• Register new patients and accurately capture medical aid and insurance information

• Manage and schedule patient appointments efficiently

• Coordinate theatre bookings and compile theatre lists, liaising with relevant teams

• Confirm appointments via phone, email, or messaging systems

• Handle appointment cancellations and rescheduling

• Respond professionally and timeously to patient, family, and healthcare provider enquiries

• Manage incoming and outg...