Job Description
**Summary**:
This role is responsible for delivering standard and complex Medical Information (MI) activities, and for providing functional and therapeutic area/brand expertise to support responses to escalated medical enquiries on established brands from Novartis country affiliates worldwide.
The main responsibilities of the role are as follows: -Delivery of standard or complex MI activities -Conducting MI search for mailbox enquiries -Supporting the generation of reports on enquiry metrics and insights from countries and regions
**About the Role**:
**Major Activities**:
Delivery of MI services for assigned TA(s), Client Group(s) or brands
- Write MI deliverables to ensure they meet quality requirements - scientifically balanced and evidence-based, adhere to topic/key messages, language and grammar are correct, regulatory/safety/legal aspects are considered.
- Ensure adherence to KPIs and meet the minimum criteria in quality reviews conducted by manageme...