Location
Mumbai
Job Type
Full-time
Posted
July 03, 2026
Job Description
Title: Medical Customer Experience Manager
Location: India (preferably Mumbai)
Fulltime
Positions: 3
Key Responsibilities
Digital Medical Engagement Strategy:
- Support the build and execution of digital medical engagement strategies for assigned medical assets, ensuring they align with the Medical Strategic Scientific Objectives and LOC insights.
- Collaborate with strategic leaders to translate global and regional medical priorities into actionable plans that address unmet medical needs. Focus on operational delivery, quality, and progress tracking to ensure successful implementation.
Execution of Engagements and Media Plans:
- Execute agreed digital medical engagements and media plans in a timely and compliant manner.
- Ensure flawless execution of content and user journeys across the broader digital channel mix.
- Partner with the assigned Sc...
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