Medical Concierge Assistant Manager - 5 yrs experience

Requirements:

Bachelor's degree preferred in a relevant field

5 years Experience in healthcare, hospitality, patient services, or concierge operations

Previous supervisory or team lead experience preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Ability to handle sensitive information with discretion and professionalism

Familiarity with scheduling systems and office software

Problem-solving skills and a calm approach under pressure

Commitment to high service standards and patient satisfaction

Flexible availability based on operational needs



Responsibilities:

Assist in supervising daily medical concierge operations and staff coverage

Coordinate patient appointments, transportation, and special service requests

Support VIP, executive, or international patient service arrangements

Respond to patient and family inquiries ...