Medical Chat Support Specialist — Empathy & Resolution

Boomerang Marketing in Wynberg, South Africa is seeking a Medical Customer Support Consultant to join their team. This role involves providing exceptional customer service in a fast-paced medical support environment, specifically via live chat and multiple communication channels.

The ideal candidate should have a minimum of 3 years contact centre experience, proven live chat support experience, and a Matric / Grade 12 qualification. Rotational UK shifts from 09:00 to 24:00 are required.

The position offers a supportive and collaborative team culture, as well as career growth opportunities.