Location
makati
Job Type
Full-time
Posted
June 23, 2026
Job Description
Responsibilities
- Provide 24/7 quality customer service globally for all clients and members. Close coordination with providers for claims evaluation and case management.
- Front line representative.
- Claims adjudication based on the procedure and medical plan coverage.
- Handle calls from clients, members and providers.
- Establish a good rapport and assist members with their queries/concerns from all communication platforms.
- Ensure all emails and concerns are attended timely.
- Extract claims utilization reports.
Top Benefits or Perks:
- The country's best medical coverage for you and your family, with an annual limit of 100,000 USD (almost 6,000,000 PHP) per insured member.
- 40%-night differential (on average 4,000 PHP extra per month depending on schedule)
- Profit sharing (0-4 months extra salary per year – Performance based – Potential of 100K).
- Flexibl...
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