Job Description
Responsibilities
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Client Management: Establish a good relationship with clients, obtaining feedback from clients from time to time, resulting in overall clients' satisfaction; little or no clients' complaints on major issues.
Responsive to clients' requests in an accurate/ appropriate manner.
Update the clients on new packages, competitive alerts, new media opportunities and follow-through on campaigns.
Communicate to the team on clients' special requests (e.g. special, ad hoc report).
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Business Partner Management: Develop good relationships with business partners (e.g. creative, media owners), hence the ability to obtain updated information (e.g. formats, guidelines, packages, deadlines) that contributes to the work objectives, value add to clients or a smooth campaign placement.
Ensure clear documentation on all communications with business partners.
Ensure terms and conditions in media owner contract...