Medellín Call Center Ops Leader - AI-Driven Growth

TPSN SAS in Medellín is seeking a hands-on Director of Operations to oversee our contact center's performance and operational success of Vantage AI. You will ensure effective patient communication while mentoring team leads and optimizing our operations.

The ideal candidate has a professional degree in a relevant field or 3+ years of experience, commands advanced English, and has a proven track record in call center management and AI solutions implementation.