Mandarin-Speaking Customer Success Specialist

Velenosi & Meredith Consulting in Penang is seeking a Customer Success Specialist to support customers through phone and email, solving concerns and queries with a positive attitude. The ideal candidate will possess at least a diploma and B2 level English language skills, with a minimum of 6 months experience in customer service. The position promotes refined communication skills and a passion for enhancing customer experience, as well as teamwork and adaptability in a dynamic environment.
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