Location
singapore
Job Type
Full-time
Posted
June 30, 2026
Job Description
Responsibilities
- Support clients on the day‑to‑day Trade transaction queries on phone or emails
- Record all calls information according to standard operating procedures
- Act as a Trade advisor on various Trade products enquiries
- Work closely with various stakeholders to ensure client’s requests are fulfilled
- Ensure timely and accurate delivery of reporting and monitoring of department KPIs
- Identify and escalated client issue if any
- Provide excellent customer service to all clients
- Degree holders with good understanding of various Trade products
- Min 3-5 years of relevant working experience
- Great customer service on Trade Products
- Have Trade knowledge or customer services experience
- Able to work independently with excellent verbal and email‑writing skills
- Able to interact effectively with internal & external parties of all levels
Ready to Apply?
Submit your application for ManagerManager, Customer Service (Trade), Group Tech & Ops at 1011 United Overseas Bank Ltd
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