Manager - Retail Operations

Objective

This position is responsible for driving revenue growth by implementing retail SOPs, enhancing customer experience, and ensuring operational excellence across stores. It also oversees staffing, training, and team performance while representing the brand through effective leadership and service standards.

Sales and profitability:

• Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
• Set store sales target to maximize the sales and profitability
• Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
• Effective management of the operational costs, reduction in operational costs by automation
• Adhere and enforce Company SOP, Policies and procedur...