Manager IT- (End User support)

SUN PHARMA · mumbai, maharashtra, India

Location

mumbai

Job Type

Full-time

Posted

July 01, 2026

Job Description

At Sun Pharma, we commit to helping you “Create your own sunshine” — by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. 
Are You Ready to Create Your Own Sunshine?  
As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” 
Key responsibilities:  
Team Leadership  
Manage and mentor desktop support engineers. 
Conduct performance reviews and training programs. 
Ensure effective resource planning and shift management 
Drive continuous improvement in IT support services. 
Maintain documentation and SOPs 
End User Support :  
Escalate unresolved en...
        

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