Manager, In-Store Communications

Manager, In-Store Communications, Customer Service & Jumpstart

Location: Calgary, AB (Hybrid, 4 days on-site)

Language: Strong written and verbal communication skills in English required, French is an asset

Duration: 12-month fixed-term maternity leave contract

Background Check Requirement: Yes

About the Opportunity

Our client, a well-established national retail organization, is seeking a Manager, In-Store Communications, Customer Service & Jumpstart to join their team. This role sits at the intersection of communications, customer experience, and community impact, playing a key part in shaping how teams connect, perform, and engage across a large retail network.

You will work closely with cross-functional stakeholders, field teams, and leadership to drive meaningful communication strategies, enhance customer satisfaction, and lead impactful fundraising initiatives. This is a highly visibl...