Location
singapore
Job Type
Full-time
Posted
June 19, 2026
Job Description
Key Responsibilities
- Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones.
- Manages small GPS team or program providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.
- Contribute to the FMECA process.
- Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
- Participate in Engineering Design Reviews.
- Develop new procedures and Best Known Methods (BKMs) to service new products.
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues.
- Drive resolution of key issues with Engineering.
- Own beta site test plan...
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