Manager Global CRM - Change & Enablement (m/f/d)

As a Manager Global CRM & Applications Enablement & Change within the Global Commercial Ecosystem & Enablement team, you will play a key role in driving user adoption, capability building, and successful business transformation across our customer engagement ecosystem. You will lead the development and delivery of impactful training and enablement programs for our CRM and application landscape, ensuring employees have the knowledge, skills, and resources needed to effectively leverage our digital tools and processes. In parallel, you will develop and execute change and communication strategies that support transformation initiatives, foster stakeholder engagement, and drive sustainable adoption of new ways of working.

Working closely with business stakeholders, product owners, subject matter experts, and cross-functional teams, you will create engaging learning experiences, compelling communications, and structured change interventions that help employees navigate change with...