Manager

Manager required for a renowned tyre shop based in Mthatha

The desired candidate will be responsible for overseeing the day-to-day operations of the shop, ensuring customer satisfaction, managing staff, and driving business growth. This role requires a strong focus on operational efficiency, inventory management, sales performance, and delivering high-quality service to customers.

Key Responsibilities Oversee daily operations of the tyre shop, ensuring smooth workflows and timely service delivery. Manage the scheduling of staff to ensure efficient coverage and a positive customer experience. Ensure all equipment and tools are well-maintained and operational. Provide exceptional customer service, addressing customer inquiries, complaints, and requests professionally. Ensure timely and accurate tyre fitting, balancing, and alignment services. Build strong relationships with repeat customers to encourage loyalty and referrals. Recruit, train, and develop shop staff, ensu...