Job Description
Time Type:
Full TimeMove forward as Manager Customer Service at DSV in Moerdijk
Do you have experience leading customer service teams and continuously improving processes? At DSV, you will have the opportunity to build a strong and efficient service organisation together with your team, where quality, collaboration and development are key!
You get it done
In this role, you ensure that our teams perform at their best and that processes run smoothly and efficiently. You guide employees, translate KPIs into actions and drive continuous improvement: you’re on it.
How you do this? As manager customer service, you are responsible for leading and developing the Supervisors and their teams within the department. You ensure the optimal deployment of employees and support their professional development so the team can achieve strong results together. At the same time, you maintain oversight of the quality and progress of...