Manager, Collections Contact Strategies & Analytics

Scotiabank · Toronto, Ontario, Canada

Location

Toronto

Job Type

Full-time

Posted

June 26, 2026

Job Description

What You’ll Do
 :
Responsible for the design and development of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries

Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives

Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations

Supports stakeholders within collections through analyses on collections effectiveness, communicating trends & value-added insights

Generates clear analyses & presentations to stakeholders and senior management

Seek out new and innovative ways of seeing the business through data, statistics, and visualizations

Work with stakeholders to establish requirements to respond to inquiries
What You'll Bring:
3-5 years of analytical experience including statistical analy...
        

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