Manager, Client Services for Developmental Disabilities

Join CLH as a Manager of Client Services, overseeing quality support for individuals with developmental disabilities across Hamilton. Drive program excellence and team performance in group living environments.

This managerial role emphasizes leadership, compliance, and community engagement for adults with developmental disabilities. The successful candidate will manage program delivery, ensure adherence to legislation, and be responsible for the development of innovative support programs. Strong experience in managing staff and working within union environments is essential.

Key Responsibilities:
• Provide oversight for accommodation and supervision
• Manage performance and development of Direct Support Facilitators
• Ensure quality service delivery meets standards
• Monitor compliance with internal and external requirements
• Conduct staff training and audits as needed

Requirements:
• Relevant degree/diploma an...