Manager, Client Experience Technical (Toronto)

About Boldr

Boldr is the first global B‑Corp dedicated to delivering world‑class client experiences while creating dignified, meaningful work in communities around the world.

Core Values

• Authenticity – meaningful connections start here.
• Curiosity – do our best work by being curious.
• Dynamic – grow by remaining dynamic.
• Ambitious Vision – combine vision with operational excellence.
• Empathy – great partnerships are built on empathy.

Role Overview

The Client Experience Lead is a self‑starter, hard‑working, dedicated team member responsible for maintaining and nurturing Boldr’s client relationships and empowering Team Captains to succeed. The role is a full‑ownership position, taking accountability for client and team success while ensuring quality and operational performance.

Key Responsibilities

• Maintain authentic relationships with clients and internal stakeholders.
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