Manager, Business Development Support

As a business development support manager, you support Desjardins’ strategic priorities by leading your department, tapping into its full potential and meeting the needs and expectations of members and clients. You’re responsible for the strategic and operational management of a team responsible for specialized activities. You oversee your team’s performance in terms of service quality, productivity and operational efficiency. You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure unit performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage your department’s employees and performance. You oversee employees’ skills development and maintain high-quality service. The ability to build effective teams and develop talent is therefore essential. You serve as a coach for at‑risk files and credit pra...