Management Trainee- Accounts Receivable Specialist (Zapopan)

Accounts Receivable Specialist

Responsibilities

• Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analyzing, and reviewing client data.
• Daily interaction with external customers, including acquiring up-to-date information on receivables and payments and following up if expected payments have not been received.
• Review ageing of accounts and initiate calls to customers to arrange for payment, in line with portfolio strategy.
• Maintain call logs and encouraged payment dates.
• Resolve customer enquiries promptly and accurately, by understanding customer market & needs.
• Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analyzing customer data.
• Have a controllership overview of the dunning cycle/letters.
• Validate that reports meet company’s risk & financial requirements...