Main Branch Administrator & Client Relations Management at Inchcape Kenya LTD

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

June 21, 2026

Job Description

Job Description

Take personal responsibility to ensure that the facility and environment are clean and welcoming.

Ensure all walk-in customers acknowledged promptly and professionally (within a minute) when entering into the showroom/ organization

Explain the showroom facilities and invite the customer to use them (this may include an invitation to browse, using the lounge area to wait, and the offer of a beverage if appropriate.

Maintain a record all walk-in information (after the customer has left or been handed over to a Sales Executive

Ensure all customer details added to the Lead Tracking System/Dealer Contact Management Tool

Ensure customer details added to the Sales Executive’s follow up list

Work to ensure there a rotation to ensure that a Sales Executive is available to greet customers, even at busy times.

Identifies and supports opportunities for methods/process imp...

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