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Mailing/Postal Supervisor

Devonshire · Sheffield, England, United Kingdom

Location
Sheffield
Job Type
Permanent
Posted
May 28, 2026

Job Description

Our client is looking for Mailing Supervisor to join their team on a full-time permanent basis in Sheffield.

Job Purpose:

Mailing supervisors have a dual role which involves being a direct point of contact for all processes in relation to ad-hoc mailings as well as managing all aspects of the onsite postal operation. The role requires a flexible individual capable of managing a variety of processes effectively and efficiently.

Main Responsibilities:

  • Manage the day to day operation via direct reports to achieve SLAs and KPIs, monitoring performance of the team, quality standards and performance against SLAs, acting on and resolving any issues
  • Support the Senior Team Leader by monitoring SLA performance, reporting any issues or service failures appropriately
  • Use sound understanding of processes and service to recognise and resolve problems, issues and risks and where appropriate escalate them to the Senior Team ...

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