M365 Platform Engineer

Role Summary

The Microsoft 365 Platform Engineer is responsible for the engineering, configuration, and continuous improvement of Microsoft 365 services in line with enterprise standards and governance.

The role focuses on building, operating, and improving the M365 platform rather than end‑user support, training, or security operations.

Reporting Line

Reports to: Senior Manager – Microsoft 365 Platform
Role Type: Individual Contributor (Engineer)

Core Responsibilities (Common to All 5 Engineers)

Platform Engineering & Operations

• Implement and maintain Microsoft 365 configurations aligned to agreed standards.
• Support release, change, and lifecycle management for M365 services.
• Proactively identify and eliminate recurring platform issues through automation and standardization.

Governance Enablement

• Apply and enforce platform governance policies (rete...