M365 Business Analyst

Job Summary

We are seeking a skilled and proactive M365 Business Analyst to bridge the gap between our business stakeholders and our technical IT teams. In this role, you will be responsible for evaluating business processes, uncovering areas for improvement, and leveraging the Microsoft 365 ecosystem to design, optimize, and implement digital workplace solutions. You will play a crucial role in driving productivity, process automation, change management, and the overall adoption of modern workplace tools across the organization.

Key Responsibilities

1. Requirements Gathering & Process Analysis
   • Collaborate with business units to map out current-state workflows and identify bottlenecks, manual processes, or inefficiencies.
   • Elicit, analyze, and document comprehensive business and functional requirements.
   • Translate business needs into technical user stories, functional specification documents (FSDs), use cases, and process wirefram...