Luxury Quality & Guest Experience Leader

7Pines Hotels & Resorts in Ibiza is seeking a dedicated Quality Assurance Manager to oversee quality standards and ensure guest satisfaction. In this role, you will implement processes for continuous improvement, conduct regular inspections, and analyze guest feedback to elevate service performance.

We are looking for a candidate with strong analytical and leadership skills, a bachelor’s degree in hospitality or business, and a minimum of three years of relevant experience in hospitality. Join us in providing an extraordinary experience in a luxury environment.