Location
Altoona
Job Type
Full-time
Posted
June 27, 2026
Job Description
UPMC Altoona Regional Health Services is hiring a full-time LPN - Call Center to answer all incoming phone calls in the call center and respond to patients with the physician's answers. This role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete...
**Responsibilities:**
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles the emails from patients and the responses back from the providers.
+ Documents appropriately.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Gives patients complete...