Loyalty, Onboarding & Retentions Lead

Loyalty, Onboarding & Retentions Lead

Company: Nespresso

Location: La Tour-de-Peilz, CH

Function: Marketing

Job Type: Hybrid

Location: La Tour-de-Peilz, Switzerland
Work model: On-site / 80-100%
Contract type: Permanent

Target start date: ASAP

Deadline for applications: July 22nd, 2026

Reimagine what coffee can be. Reimagine what you can become.

As a Loyalty, Onboarding and Retention Lead at Nespresso, your mission is to lead and optimize end‑to‑end onboarding, loyalty and retention experiences that strengthen customer engagement, satisfaction and lifetime value. You’ll make a difference by collaborating closely with Customer Care, Insights, Channels and Marketing to deliver seamless and impactful customer journeys. This is your opportunity to elevate the world of coffee while driving positive impact.

How you’ll make an impact as a Loyalty, Onboarding and Retention Lead

• Driving onboarding...