Logistics Account Manager

Responsibilities

• Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
• Manage customer expectations and provide exceptional customer service
• Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
• Participate in rate calculations, report preparation and customer presentations for all large-spend bids
• Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.

Qualifications

• Identify, manage and build new business relationship in the target market.
• Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
• Maintain a database of clients, prospects, partners and...