Job Description
We are looking for a Local Account Manager to support and grow assigned customer accounts by delivering a high level of service, building strong customer relationships, and identifying opportunities for business growth. In this role, you will serve as a key point of contact for customers, partner closely with internal teams, and help ensure customer requirements are understood and supported effectively.
The ideal candidate brings strong relationship management skills, a customer-focused mindset, and the ability to coordinate across teams to deliver a consistent service experience.
Key Responsibilities
Customer Retention:
• Take full ownership of assigned accounts: understand customer needs and align on expectations.
• Strenghten relationships at all levels within the customer organization, beyond the main point of contact.
• Monitor customer satisfaction and proactively address service issues, including...