Location
dubai
Job Type
Full-time
Posted
June 23, 2026
Job Description
Job Responsibilities
- Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures
- Assist guests with resort activity enquiries and requests
- Ensure that established levels of guest service are maintained at all times within the reception area
- Actively elicit guest feedback and preferences regarding resort services and ensure action is initiated to maximize guest satisfaction
- Ensure that guest errands are executed as directed
- Ensure sufficient stocking of welcome beverage, refresh towels and special departure expressions are maintained
- Coordinate transportation for guests in collaboration with the Boat Captains, Bell Captain and Bell Boys including buggy, sea plane, and airport transfers
- Handle difficult situations effectively following resort policies and procedures
- Perform all duties and responsibilities in a timely and effic...