Job Description
Position: Live Agent Coordinator
Naplesjetcenter is seeking a highly motivated and organized individual to join our team as a Live Agent Coordinator. This is a full-time position with the opportunity for growth within our company.
Responsibilities:
- Serve as the first point of contact for clients and customers, providing exceptional customer service and support
- Coordinate and schedule incoming and outgoing flights, ensuring timely and efficient service
- Manage and maintain flight schedules and reservations
- Communicate with pilots, ground crew, and other team members to ensure smooth operations
- Handle and resolve any customer complaints or issues in a professional and timely manner
- Assist with administrative tasks such as data entry, filing, and record keeping
- Collaborate with other departments to ensure excellent service delivery
- Stay up-to-date with industry regulations and requirements
- Oth...