Location
newcastle under lyme
Job Type
Full-time
Posted
June 20, 2026
Job Description
We have an exciting opportunity for you to join our team as a Dispatch Agent working on the PM shift.
Working hours
37.5 per week
Shift Schedule
Monday - Friday. Start/Finish: (30 min unpaid break)
What You Will Be Doing
- Preparing courier schedules and routes
- Coordinating the distribution of work amongst couriers to help them achieve station's operational goals in the most efficient way
- Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
- Providing support to the couriers and assisting them with issue resolution
- Contacting customers when needed to obtain additional information or advise on potential service-related issues
- Proactively reporting any issues that occurred during the daily delivery cycle to management and compiling reports on station's productivity, volumes a...